Improper use of my credit report received marketing offer after opted out
Experian Credit reporting department,
Improper use of my credit report Received marketing offer after opted out Kansas
I continue to receive offers under my previous name, - -, over - months after opting out of marketing offers, and after filing a complaint - months ago, in which the company stated it may take a year from my original opt-out date of - 2014. It has been well over a year and I continue to receive these unsolicited, multiple, unwanted offers ( see most recent offer attached ). The offers contain the opt-out notice at the bottom. I do n't know of any other way to opt out than what I have already done, by phone, permanently by mail, etc., yet they continue to come in years later. This is unacceptable and puts my personal information in jeopardy of identity theft. I have requested multiple times to stop receiving these offers. What more do I have to do??
Experian customer in Kansas
Aug 18, 2015
* Source: CFPB Complaint Database
Experian response to complaint:
Closed with non-monetary relief
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