Experian Credit Reporting Complaint

Improper use of my credit report received marketing offer after opted out

Experian Credit reporting department,

Improper use of my credit report Received marketing offer after opted out Kansas

I continue to receive offers under my previous name, - -, over - months after opting out of marketing offers, and after filing a complaint - months ago, in which the company stated it may take a year from my original opt-out date of - 2014. It has been well over a year and I continue to receive these unsolicited, multiple, unwanted offers ( see most recent offer attached ). The offers contain the opt-out notice at the bottom. I do n't know of any other way to opt out than what I have already done, by phone, permanently by mail, etc., yet they continue to come in years later. This is unacceptable and puts my personal information in jeopardy of identity theft. I have requested multiple times to stop receiving these offers. What more do I have to do??

Experian customer in Kansas
Aug 18, 2015

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with non-monetary relief

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