Stonegate Mortgage Corporation Mortgage Complaint

Stonegate Mortgage Corporation Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Iowa

We received a letter dated - -, 2015. The letter stated we may be eligible for a FHA Hamp with Partial Claim. To accept this offer we were required to make our - monthly trial plan payment '' under our Trial Payment Plan. The Trial Payment Plan was as follows:- payment : $1300.00 by -/-/15- payment $1300.00 by -/-/15- payment $1300.00 by -/-/15The plan further stated each payment had to be received by Stonegate Mortgage within 15 days of the trial payment plan due date. We made the trial payments as follows:- payment $1400.00 on -/-/15- payment $1300.00 on -/-/15- payment $1300.00 on -/-/15We have successfully remitted the trial period payments and have not received any further notification from our mortgage company advising us how to proceed. We did receive a phone call from a Stonegate representative stating our trial payments were short by approximately $40.00. We challenged that statement and have documentation to show all of our trial payments were made successfully. The representative stated they would research the matter and get back to us. We have n't heard back. We need to know what the next steps are. We need to know if we are approved for the FHA Hamp with Partial Claim. We have n't received anything in writing or verbal from Stonegate advising us how to proceed now that we have successfully completed the Trial Payment Plan.