Shellpoint Partners, LLC Mortgage Complaint

Other mortgage Settlement process and costs

Shellpoint Partners, LLC Mortgage department,

Other mortgage Settlement process and costs California

Hi, I need help ; we were given a - neg. mort. Loan, - - - bought the loan and sold to a trustee of Bank -. We have been trying to get a modification since -, in - we retained lawyers and Bank - still refused to modify us. On advice of lawyers we stopped our payments and consolidated our debt. Recently Shellpoint Servicing took over for Bank - -. We agreed to short sale our home, because Shellpoint would n't modify us either. We have a legal agreement with Shellpoint that we could short sale our home as long as we had an offer in my - -, -. We had our property on the market for two months and gave Shellpoint the highest offer on - -, -. Shellpoint just got back to us today - demanding $200000.00 more for the home. If Shellpoint does n't agree to this short sale, we will be foreclosed on and not be able to buy another home for up to 5 yrs. Is there anything you can do to assist us in pushing Shellpoint into doing the short sale? Short selling our home is better than foreclosing and we have been trying for 7 years to save our home. They did n't want to help us, so now they do n't want to short sale us and honor their agreement. We are with Shellpoint Mortgage Servicing, account number -. The property address is - - -, - -, CA - - - -

Shellpoint Partners, LLC customer in California
Aug 05, 2015

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

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