Navy FCU Bank Account Or Service Complaint

Checking account Using a debit or ATM card

Navy FCU Bank account or service department,

Checking account Using a debit or ATM card New Jersey

On - -, 2015 I reviewed my account and notices another unauthorized charge was taken out my the - request that fill out the form and submit then it will take - hours to apply the money back to my. Navy Federal consently allow unauthorized withdrawal from my and they customers representatives treatment like I did when calling in to report a authorized charge. Please investigate the policy and procedures that Navy Federal uses to protect their customers from thing like this and make sure they are working to United States Federal regulations

Navy FCU customer in New Jersey
Aug 05, 2015

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Navy FCUComplaint HistoryComplaints5/20128/20121/20143/20147/201410/201411/20141/20153/20155/20156/20157/20158/20159/20155/20168/201610/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navy FCUUsing a debit or ATM card71.0%9.7%19.4%Closed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card0.1%4.4%2.1%1.5%2.7%24.6%63.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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