Capital One Debt Collection Complaint

Credit card Disclosure verification of debt right to dispute notice not received

Capital One Debt collection department,

Credit card Disclosure verification of debt Right to dispute notice not received Georgia

Re : Request for Investigation/ Debt Validation Request Capital One Bank USA- Account # - Sold to - - - No Address on FileATTN : - - - / Federal Trade Commission / Capital One Bank USAThis is to inform you that I 've recently received my credit report and noticed that there 's a collection listing from - - debt collection agency on my credit file. Experian Report Number : - Dated : - - -. First and far most, I must advise you that, this same account was disputed numerous times for inaccurate billing errors/ and unauthorized merchant charges and never validated by the original creditor. ( Capital One Bank USA ) for Disputed Billing Charges and Billing Errors in -/-/-. Therefore this account was closed. However ; for example, according to this report the most recent balance was $0.00 as of - -. But closed with a Balance $1300.00 ( See report ) this is definitely an inaccurate billing dispute, that must be deleted immediately, for this Re-Aged account. How could a possibly closed account with a balance of $00.00 acquire charges? Next, since there is no address on file for - - -, where were your


collectors cease collection of a debt until verification of that debt is mailed to consumers. Please provide this information in writing via U.S. mail at the address listed above. Since - - have now acquired this inaccurate disputed account. I am advising you that, - - -, was never notified by - - -, of this collection action or that she owed an assume deleted disputed debt. This letter is to inform you that I would like a verification of the debt and your ability to collect this money from me. Under the FDCPA, debt collectors ( collection agencies or CAs ) are required to send you a debt validation notice within 5 days of contacting you to collect a debt. The notice informs you that you have the right to validate/dispute the debt within 30 days of receiving the letter. If you do n't dispute the debt ( or request validation of the debt ) within the 30-day period, the collector has the legal right to assume that you agree the debt is valid. Under the FDCPA, I have the right to request a validation of this debt. I request that you prove that I am indeed the party who is contractually obligated to pay off this debt.

Capital One customer in Georgia
Jul 17, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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