Discover Credit Card Complaint

Discover Credit card department,

Identity theft / Fraud / Embezzlement Arizona

I had Discover IT card since 2014.I found some charges which i did n't recognized. I called Discover customer service almost a week back. They transferred me to Fraud detection team who immediately closed my account and send me a new card. Within few minutes i understood what 's going on with my account - reached out to the merchant - who issued me the refund. I called Discover Fraud team another team in less than - hours and asked them not to close my account and no need to send me a new card but they said they will make sure that i will get my new card soon. After - or - days - I got new card which was CHIP based. When i tried to activate that card - but i was asked to call during east coast timing only as DFS fraud team works only in - ... i keep on trying for - days ... and when i got hold of them, i was told destroy the card and i will be getting another card. This time i got the new Discover Card via - - extremely urgent shipment after - days. Called upon after


or not? Finally today morning - they told me that they will be sending me another discover card by emergency shipment. Almost - hours in total i have spent on this matter during last 10 days. I need to work with their human operators only as the website is not working at all to activate my card. During last - years - I have got my Discover card part of fraud almost - times ... i do n't think Discover is doing enough to secure and safeguard Customer 's account very well. Moreover their overall handling of this issue ( re-issuing new card ) is very very shaky.