Trustmark Corporation Bank Account Or Service Complaint

(CD) Certificate of deposit Account opening, closing, or management

Trustmark Corporation Bank account or service department,

(CD) Certificate of deposit Account opening, closing, or management Mississippi

I had a CD with trustmark in - - and my dad and I both were on it. My dad went in and took out a loan and used it as collateral the loan officer let him take the paperwork out to get me '' to sign it and forged my name. It happened - different times with - different signatures. I went to the main trustmark in - and the legal team told me that my dad was getting a loan to put the money back in and I was basically screwed until then. I could not understand why my money could be tied up with me coming into the bank and signing. After the money was put back into my account I went into a trustmark location and got a cashiers check for the amount minus the fee to close out my cd early. The next day, -/-/2015, I get a phone call from trustmark and they state they are putting a stop payment on my cashiers check because my dad withdrew some money out of it and they gave me too much. So now I am facing embarrassment with my bank who has never given me trouble or I have never had trouble with. It has become a big problem.

Trustmark Corporation customer in Mississippi
Jul 16, 2015

* Source: CFPB Complaint Database

Trustmark Corporation response to complaint:
Closed with explanation

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