(CD) Certificate of deposit Account opening, closing, or management
Trustmark Corporation Bank account or service department,
(CD) Certificate of deposit Account opening, closing, or management Mississippi
I had a CD with trustmark in - - and my dad and I both were on it. My dad went in and took out a loan and used it as collateral the loan officer let him take the paperwork out to get me '' to sign it and forged my name. It happened - different times with - different signatures. I went to the main trustmark in - and the legal team told me that my dad was getting a loan to put the money back in and I was basically screwed until then. I could not understand why my money could be tied up with me coming into the bank and signing. After the money was put back into my account I went into a trustmark location and got a cashiers check for the amount minus the fee to close out my cd early. The next day, -/-/2015, I get a phone call from trustmark and they state they are putting a stop payment on my cashiers check because my dad withdrew some money out of it and they gave me too much. So now I am facing embarrassment with my bank who has never given me trouble or I have never had trouble with. It has become a big problem.
Trustmark Corporation customer in Mississippi
Jul 16, 2015
* Source: CFPB Complaint Database
Trustmark Corporation response to complaint:
Closed with explanation
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