Resources for resolving common issues with Trustmark Corporation products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Trustmark Corporation and work to get a response. After your complaint is forwarded, Trustmark Corporation has 15 days to respond to you and the CFPB. Trustmark Corporation is expected to close all but the most complicated complaints within 60 days.
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Trustmark Corporation Bank account or service deposits and withdrawals May 12, 2016 - I have a joint checking account with my husband at Trustmark Bank in -. We have used this bank for many years and have never defaulted on the account in any way. After my debit card was denied on -, I discovered that a large sum of money had been taken out of my account. After reporting this to the bank, it was discovered that a cash withdraw was made at a -, - branch. We have never used any - bank, we never make large cash withdraws from checking. There were multiple red flags, yet the teller gave the individual our account number, our account available balance, and finally- al... |
Trustmark Corporation Mortgage loan servicing, payments, escrow account December 15, 2015 - trustmark bank holds my note as a mortgage, for several months ive ask trust mark to explain why it is why every single month im stuck with a late fee, and no one that works for the bank does not want to explain why my im it with late fees, and my mortgage increases every month. ... |
Trustmark Corporation Bank account or service problems caused by my funds being low December 11, 2015 - - Bank charged me $10.00 plus interest at 19 % for an overdraft of $0.00. I have been with this bank from the 1950 's when it was - - - For most of that time I have had an overdraft LOC. I have not used it in years. When I last used it, I was much poorer than I am now and was NEVER charged a fee for using it. Now they have instituted the fee without any notification that I can recall. It is not a lot of money but I think this fee is uncalled for. I have requested a refund and so far have been denied. I have told them that I will be closing this account if the fee is not canc... |
Trustmark Corporation Debt collection taking/threatening an illegal action threatened to sue on too old debt November 3, 2015 - My parents received a phone call today from someone at - referencing claim # -. They were told that they are attorney 's and have someone out to serve me papers today between - and -. My father has the same name as I do except I 'm the " - ''. They gave him my last - digits of my SSN and he told them no one there has that. They became rude with him. I was at the doctors office getting my - - checked when my parents called very worried. They gave me a phone number and claim number. I stepped outside and contacted them. The man answering connected me to another man 's v... |
Trustmark Corporation Mortgage application, originator, mortgage broker October 27, 2015 - Loan application was processed, but lender did not provide the " Loan Estimate '' Disclosure as required within 3 days. ... |
Trustmark Corporation Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay October 17, 2015 - On Tuesday, - -, my - year old father was contacted by someone saying that they had legal proceedings against me. My father only has a cell phone and lives on the other side of the country from me so I have no idea how they were able to contact him. I got the phone number from my dad and called today, -/-/15. The man on the phone, - -, said that they were not trying to collect a debt but had legal papers that they needed to serve me and wanted to get my information. I would n't give it out to him and the man became very hostile. I was finally able to get the company name f... |
Trustmark Corporation Bank account or service account opening, closing, or management July 16, 2015 - I had a CD with trustmark in - - and my dad and I both were on it. My dad went in and took out a loan and used it as collateral the loan officer let him take the paperwork out to get me '' to sign it and forged my name. It happened - different times with - different signatures. I went to the main trustmark in - and the legal team told me that my dad was getting a loan to put the money back in and I was basically screwed until then. I could not understand why my money could be tied up with me coming into the bank and signing. After the money was put back into my account I went i... |