Freedom Mortgage Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Freedom Mortgage Mortgage department,

Conventional fixed mortgage Settlement process and costs Arizona

I was contacted by my current Mortgage lender Freedom Mortgage Lender NMLS ID : - to do a refiance to lower my rate. I proceeded with the transaction and closed on -/-/2015. After the - day right to recind period on - - 2015 the new loan was signed and funded. As of today - - 2015 Freedom Mortgage has not paid off my old loan with them and have now requested I pay them money to do so!

Freedom Mortgage customer in Arizona
Jul 15, 2015

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

Company profile

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How Freedom Mortgage handles Settlement process and costs complaints

Created with Highcharts 4.2.3Freedom MortgageComplaint HistoryComplaints4/20126/20128/201210/201211/20121/20132/20138/201310/201311/20131/201410/201412/20141/20154/20155/20156/20157/20158/20159/201510/201512/20151/20162/20163/20164/20165/20166/20169/201610/201611/201612/20162/20173/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Freedom MortgageSettlement process and costs96.2%1.9%1.9%Closed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs0.4%6.3%5.3%1.1%2.8%6.4%76.1%1.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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