PHH Mortgage Mortgage department,
VA mortgage Loan modification,collection,foreclosure
PHH Mortgage has refused to process my application for Loss Mitigation in a timely matter thus allowing the home to go into an 'active foreclosure ' status. Being an - Servicemember -, PHH sends only correspondance via traditional mail then claims I do not reply in a timely manner. It takes 3 weeks for mail to get -. I have given them my email over and over but they only refuse to speak thru official mail.
PHH Mortgage customer in
Jul 13, 2015
* Source: CFPB Complaint Database
PHH Mortgage response to complaint:
Closed with explanation
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