Loan Care Mortgage Complaint

Loan Care Mortgage department,

VA mortgage Loan servicing, payments, escrow account New Mexico

In - 2014 I became a - American veteran, which granted me a tax exempt status for paying escrow taxes on my mortgage. My mortgage company is LoanCare. I have repeatedly sent them letters ( - to date ) to contact my local tax assessor office and to cease paying tax escrow. To date they have refused to respond, nor have they stopped taxing me. Thus far I have paid hundreds of dollars into tax escrow that I am legally exempt from.