Santander Bank US Mortgage Complaint

Santander Bank US Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account North Carolina

Loan number is -. My name is - - - @ - - -. - NC -. - - 2015 I mailed - payments to Santander Bank. The due date for my - mortgage is - of each month. I sent - payment in the amount of $1000.00. I intended for - payment to be for - and the remaining funds to apply to principal balance. I was told since the payment for received - day after due date they had the right to take - months of interest. However it did n't advance my loan due for - payment. I was told my loan simple daily interest loan and it is not. I wrote letter asking for the note, payment history and amortization schedule. I was told it would cost around $110.00 to $150.00 or go to banking center. I asked about Santander Banking centers in - NC. Representation at Santander said they do not have banking centers in North Carolina. I made a payment for the full contractual amount for - in - which posted before the due date of - of -. I received a billing statement today ( -/-/2015 ) which shows due next - - 2015. It seems the - payment made in - was simply taken and not given credited to my account.