Associated Bank Debt Collection Complaint

Mortgage False statements or representation attempted to collect wrong amount

Associated Bank Debt collection department,

Mortgage False statements or representation Attempted to collect wrong amount Minnesota

Fell behind on - mortgage with Associated Bank. Was contacted to set up payments with the assurance that it would stop legal attempts for judgment against me. I was also told the debt had been charged off and I would only be paying toward the principle. - months later never missed a payment I saw a judgment against me and attempts for wage garnishment. I called them and they said that was a mistake and should n't have happened. They stopped garnishment attempts and apologized but I still now had a judgment against me. I continued to get a statement showing the principle amount with no interest and my monthly payment. Almost - years of consistently paying every month I called to get the payoff amount as I 'm ready to sell my home and take the equity out to pay the lone off. The principle load amount was $ - almost - years of monthly payments over $4000.00 my pay off amount was over $33000.00. They said the statements do n't show the interest charges but the judgment against me allowed them to collect interest. Had I seen any interest charges on my statements I would have questioned that over - years ago. I feel like they took advantage of someone faithfully trying to pay back debt and always intended to file a judgment and collect interest.

Associated Bank customer in Minnesota
Jul 03, 2015

* Source: CFPB Complaint Database

Associated Bank response to complaint:
Closed with explanation

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