Barclays Credit Card Complaint

Advertising and marketing

Barclays Credit card department,

Advertising and marketing Arizona

Barclay 's Bank closed my Barclay 's Arrivals - for unknown reasons. As a result of the closure, my accumulated rewards equivalent to $140.00 was forfeited. I would like to note that at no point was my account past due or delinquent, and I have paid my bill on time each month, every month. I believe it is borderline fraduelent that Barclays advertises a Rewards program that gives 2.2 % back, but can also close an account for unknown reasons and confiscate accrued, but not redeemed rewards. I am requesting reimbursement in the amount of $140.00, for the amount of rewards that was forfeited.

Barclays customer in Arizona
Jun 30, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

Consumer disputes how Barclays handled their complaint

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