Seterus Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Seterus Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Florida

The payment changed and we and we did not realize. We are behind about $1000.00 or so. We were sent modification documents. We filled them out and sent all supporting documents by - about two weeks now and we have not heard anything.

Seterus customer in Florida
Jun 29, 2015

* Source: CFPB Complaint Database

Seterus response to complaint:
Closed with explanation

Consumer disputes how Seterus handled their complaint

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How Seterus handles Loan modification,collection,foreclosure complaints

Created with Highcharts 4.2.3SeterusComplaint HistoryComplaints1/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150102030405060Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SeterusLoan modification,collection,foreclosure0.1%91.0%1.0%0.9%3.8%3.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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