PNC Bank Application, Originator, Mortgage Broker Complaints

Review and analysis of over 219 complaints against PNC Bank

PNC Bank consumers have reported over 219 official complaints related to Application, originator, mortgage broker. Out of the 219 consumer complaints against PNC Bank, 27% were disputed by the consumer (i.e. the consumer was not happy with how PNC Bank responded to their complaint) and 95% were processed in a timely manner. 4% of consumer complaints against PNC Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.

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New Application, Originator, Mortgage Broker Consumer Complaints


PNC Bank Mortgage application, originator, mortgage broker

November 19, 2015 - I recently went to PNC Bank in -, NC to pursue a refinance on our house loan with a Harp Loan. A PNC bank representative had told us we were eligible for this type of refinance and it sounded sensible. When we met to proceed with the refinance, she told us that after further looking into it, we did n't qualify due to my employment status changing since my loan originated, but instead she had a good loan to offer us. She offered us a 15-year refinance at 4.14 % with no loan fees, or closing costs, and said this was the best savings she could offer. She told us the only difference between thi...

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PNC Bank Mortgage application, originator, mortgage broker

November 18, 2015 - In - 2015, I applied to refinance my HELOC with my existing mortgage company, PNC. I was informed that even though my FICO score was -, I needed to have " - successful trades '' in order to refinance and receive the same product. I was told I had only - trades. I asked repeatedly what specifically was meant by a " trade '' but was never given a real answer. I was told it was a government guideline/regulation and - the bank could not get around. I was informed, after asking, if paying off - more bill would make a difference and told that it should. I rescinded my application, ...

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PNC Bank Mortgage application, originator, mortgage broker

November 12, 2015 - To Whom It May Concern, I recently applied for a home equity loan with PNC Bank for the amount of $25000.00. My initial loan estimate indicated that the estimated payment would be $510.00. The assessed value of the property per PNC 's assessor was $530000.00 ( though I note that the assessor did not account for - square feet of livable space ). My current mortgage balance is $380000.00. On - -, the underwriter issued the following request via email : '' Homeowners insurance dwelling coverage is insufficient. Will need dwelling coverage increased to cover total liens $4000...

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PNC Bank Mortgage application, originator, mortgage broker

November 8, 2015 - In - I invested my - into multi-residential apartment units and financed it through PNC Bank. My loan # is -, under my - complaint organization called -. Over the last few years I tried to refinance this loan at existing interest rates which were 3 % -5 % points lower than my existing loan at 6.75 %. - of my attempts were rejected. Over the course of 8 years I 've paid - of - of dollars in interest but principal amount have been reduced by only $ -. After the economic downturn in -, the interest rates dropped and so I wanted to protect my - and leverage the low...

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PNC Bank Mortgage application, originator, mortgage broker

October 23, 2015 - I am writing this complaint on behalf of my old Mortgage Foreclosure loan # - with PNC Bank. I was scheduled for a foreclosure back in -. However now I am being penalize for a new purchase with FHA. THere is a - alert still on my account until - -. I understand the 3 year waiting period however, I foreclosed on my Property in - however, there was a Security Deed error. The Security Deed was never signed by the Notary so I was Summons to have the Deed Reformed in -. Due to error of title company it took another year to have the Superior Court of - - GA reform the docu...

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PNC Bank Mortgage application, originator, mortgage broker

September 24, 2015 - I have been in a loan modification with PNC mortgage for 6 years, my payments they set up for me to pay, have all been made on time and now they tell me I am behnd $420000.00! They want me to do a new modification and tell me Im going onto forclosure ...

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PNC Bank Mortgage application, originator, mortgage broker

September 21, 2015 - PNC Bank advertised on a large screen TV at the - Branch a loan discount '' of $500.00 for a new, qualifying home mortgage if you set up the loan payment as an auto-deduction from an existing PNC account. I had just begun the loan application process and asked my loan officer if I was eligible. He said I was. I was told at closing the loan discount '' would be credited to my checking account after the first auto-deduction. Following the first auto-deduction from my checking account in -/-/-, I was then told the loan discount would be credited to my checking account 90 days after th...

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PNC Bank Mortgage application, originator, mortgage broker

June 29, 2015 - - - - of PNC bank refused to provide me and my wife copies of both our credit reports once we applied for a refinance mortgage and we met the minimum requirements outlined by PNC bank. She refused to grant me access to her boss so i could complain. apparently all bosses are on vacation. ...

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PNC Bank Mortgage application, originator, mortgage broker

June 28, 2015 - Locked loan - - - Submitted last of docs - -. E-mail from lender docs received -/-/15. my real estate agent ( - ) called me -/-/15 - informed he just got off phone with lender. I called lender -/-/15 about closing I was told I did not meet their requirements. I asked for a denial letter, the letter said Credit app incomplete. lender Closed my app -/-/15. Lender did not notify me Nor did they have the right to close my Loan App. My loss $1000.00 earnest money and $500.00 for appraisal. Not to mention my time and everybody else 's. Lender has admitte...

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PNC Bank Mortgage application, originator, mortgage broker

April 22, 2015 - PNC Bank in -, N.C. summited a loan application to - without my consent. ...

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PNC Bank Mortgage application, originator, mortgage broker

April 17, 2015 - I went to my local PNC bank branch where I do the majority of my banking to apply for a mortgage loan. Initially I gave them permission to run a credit report and begin the loan application process. Their originator called me to let me know that my credit score was a - and my rate would be 4.125 % on a 30 year fixed, I then decided to shop the rate. I received a better rate from another lender and let PNC know this so they decided to match that rate of 4 % and not charge me any points to get there. When I finally received my credit score report from PNC 12 days later I realized that in fact...

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PNC Bank Mortgage application, originator, mortgage broker

March 26, 2015 - Hello, I 'm in the process of purchasing a home in NJ and reached out to PNC Mortgage to secure financing. The seller of the property had very strict requirements for our contract ( e.g. I had to deposit a $10000.00 non-refundable deposit ) and so we were still in the process of negotiating. Before finalizing the purchase contract, I explained the situation to - - at PNC Mortgage and told him my only concern from a PNC perspective is whether or not the property would appraise at the purchase price. I understand he could not tell me definitively if it would or would not appraise at the ...

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