Discover Credit Card Complaint

Discover Credit card department,

Rewards Washington

I opened a discover credit card five years ago. During these five years, I used this card for a lot of things they promise to give cash back to : food, gas, clothing. I have earned - dollars of cashback and have never redeemed them. I have been paying my bills every month on time. In - 2014, they suddenly closed my card said it 's some kind of business decision. Then I called them to ask for my cash back, that 's - dollars cash back .They first told me that they are going to send the cashback in check to me. I waited and waited but never received it. I called again, they said they are going to send it, then I waited for another two months. But no check came. Then they told me that they decide to forfeit my cashback since my card is closed already. I earned these cash back - dollar by - dollar for about five years and planed to use this money for my travel plan this year. Discover just do n't want to give my money back.