Barclays Credit Card Complaint

Barclays Credit card department,

Advertising and marketing New Mexico

In -/-/- my husband and I took on a line of - - via Barclay Card in order to buy a computer. The credit line was advertised as - months, no interest. Two years later, in - of this year I was blindsided by a $630.00 interest charge on my account. I inquired with the creditor and this was their response : '' Our records show that you received an extended amount of time to pay off your - purchase without receiving finance charges. Where the purchase was not paid in full by -/-/-, finance charges were calculated from the original date of purchase and billed to your account in the amount of $630.00. We would like to inform you that we placed numerous reminders on your monthly statements informing you that the expiration time is approaching and that you need to pay the purchase in full to avoid being assessed finance charges. We also send you a number of informational emails that would


Though the company says I was sent informational emails '' and reminders '' I do not recall any of these. I had no clue a finance charge bomb was looming - or that creditors were allowed to do such a thing. I was under the impression that this line of credit, although an albatross I could n't wait to pay off, was in good standing. Now my balance is over the approved line of credit and I owe more than I originally charged for the computer. I know this is no subprime loan, but it seems like these practices should be illegal. And of course, I know I 'm not the only - who needed a computer and had no cash in hand.