PHH Mortgage Mortgage Complaint

VA mortgage Loan modification,collection,foreclosure

PHH Mortgage Mortgage department,

VA mortgage Loan modification,collection,foreclosure Texas

I am currently trying to resolve a matter with PHH mortgage company. We 've have a prior run-in with them before and the CFPB was very beneficial in helping us. PHH illegally went to sale on our home in -. Once we called them out and filled a complaint, they vacated the sale. They 're now they 're refusing review our request for loan modification on our VA loan and to stop a sale date on our property. The filing of sale was posted on - - and set for - -. PHH is stating that they will only postpone a sale if it is - days prior to the sale date - the difference between - - and - - is - days. This - day rule would make it impossible to stop the sale according to PHH. We need your help to stop this action - we are working tirelessly with them to try to resolve this matter and they are making that as difficult as possible.

PHH Mortgage customer in Texas
Jun 26, 2015

* Source: CFPB Complaint Database

PHH Mortgage response to complaint:
Closed with explanation

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