PHH Mortgage Mortgage Complaint

VA mortgage Loan modification,collection,foreclosure

PHH Mortgage Mortgage department,

VA mortgage Loan modification,collection,foreclosure Texas

I am currently trying to resolve a matter with PHH mortgage company. We 've have a prior run-in with them before and the CFPB was very beneficial in helping us. PHH illegally went to sale on our home in -. Once we called them out and filled a complaint, they vacated the sale. They 're now they 're refusing review our request for loan modification on our VA loan and to stop a sale date on our property. The filing of sale was posted on - - and set for - -. PHH is stating that they will only postpone a sale if it is - days prior to the sale date - the difference between - - and - - is - days. This - day rule would make it impossible to stop the sale according to PHH. We need your help to stop this action - we are working tirelessly with them to try to resolve this matter and they are making that as difficult as possible.

PHH Mortgage customer in Texas
Jun 26, 2015

* Source: CFPB Complaint Database

PHH Mortgage response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PHH MortgageComplaint HistoryComplaints1/20123/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20153/20165/20167/201610/20163/20170510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PHH MortgageLoan modification,collection,foreclosure1.4%60.5%0.9%29.2%0.3%5.0%2.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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