Carrington Mortgage Mortgage Complaint

VA mortgage Settlement process and costs

Carrington Mortgage Mortgage department,

VA mortgage Settlement process and costs Arizona

My refinance started in -/-/2015 with Carrington Mortgage. Around -/-/- I called them for status update on the refi, processor said my VA was not - percent entitlement. after - calls to the VA, VA called Carrington mortgage and explain that it was - percent entitlement so they said I could close - - 2015, nope then they said - - cause everything had to be redone. NOPE so then they said everything was redone because it took so long and that I would close - -,, NOPE I called, told then Im about to lose my interest rate so he emails me back said he was applying to extend my interest rate tomorrow - which I was suppose to close on - -, Im am so fed up with Carrington Mortgage. Still no closing date makes no sense to me they are the worst company I have every dealt with in my life. Still no resolution. In -/-/- I called their boss and he basically told me if I did n't like it I could take my refi somewhere else. The incompetency at this level phenomenally mind boggling.

Carrington Mortgage customer in Arizona
Jun 09, 2015

* Source: CFPB Complaint Database

Carrington Mortgage response to complaint:
Closed with explanation

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