Review and analysis of over 103 complaints against Portfolio Recovery Associates, Inc.
Portfolio Recovery Associates, Inc. consumers have reported over 103 official complaints related to Contacted me after I asked not to. Out of the 103 consumer complaints against Portfolio Recovery Associates, Inc., 14% were disputed by the consumer (i.e. the consumer was not happy with how Portfolio Recovery Associates, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Portfolio Recovery Associates, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 69% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to May 12, 2016 - Portfolio Recovery bought a - credit card debt of mine from 2009 and for two years calls my business phone line multiple times a day. I consider this harassment. I have answered the phone and asked them to stop calling. PR admits that the debt is - and not enforceable. But their strategy is to keep calling everyday multiple times until I succumb to this harassment on my business line. Can I sue for cease and desist and for damages?... |
Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to November 28, 2015 - Portfolio Recovery calls me 2 to 3 times a day even after I told them the case was dismissed in court and I asked them not to call me anymore. I was told they would keep calling me until it is resolved. It was a credit card debt and I went to court, it was dismissed -/-/2015 because I am - and on -. ... |
Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to November 18, 2015 - Improper contact or sharing of information probably best describes what happened. I received a call asking for someone who is n't me. I let them know I was not who they were looking for, but I wanted to know how my phone number was on their call list. The only response I received was : I 'm sorry, we must have the wrong phone number. To which, I asked, how exactly did my number end up in your system. I was escalated to a manager, and again, the only response I received was that if it was a wrong number, they will mark it as such. But they had no explanation for how they received my numbe... |
Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to November 12, 2015 - Portfollio recovery continues to call me after I have asked them to only contact me through mail. I do not want to be contacted by phone and they continue to do so. ... |
Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to November 11, 2015 - Portfolio Recovery, Colorado? Collection Agency, asked them to send me snail mail about account. - - persists in calling and not leaving messages. I told him I was hard of hearing and could n't talk but should have gotten his address and contact info, but hung up on him. Persists in not telling me what account he is trying to collect both on phone and in mail. The credit card company is supposed to contact me and tell me what collection agency is being used. I never got one for this collection agency. Also, if the credit card company is going to have this on my credit report I should be ... |
Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to November 5, 2015 - They keep calling all my family members and parents and telling them to tell me to get a lawyer and should not be going over my business with all my relativesWhen they call my cell never leave a message they threaten on the phone using scare tactics - and asked them to not call family members but they do and family members just hang up on them ... |
Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to October 25, 2015 - They keep asking for - - that doesnt exist in my household. They call me all the time even on Sundays after letting them know this person does n't live here nor do we know the person and each one will claim to remove my number but still bothers me. ... |
Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to October 24, 2015 - Portfolio Recovery Associates , LLC, have called me, sent me correspondence, I explain my financial situation. My parents called to inform me that the company called them, how the company got my parents number I do n't know, I called them company and asked them to remove my parents number from their list. But I 'm beyond upset when my - year old son, told me he received a call from - - hounding him. This is my debt, not my parents or children this harassment need to stop ... |
Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to October 3, 2015 - - - ( PRA - ) contacted me after I asked this company to cease and desist and was unable to accept my request for VALIDATION made pursuant to 15 USC 1692g Sec. 809 ( b ) of the FDCPA. Please do not contact me via phone or via mail with validation. Further contacts without proper validation will be considered harassment and I will begin litigation. ... |
Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to June 12, 2015 - A Company called Portfolio Recovery has done all of these things. Contacted family in other states, contacted employer, threatened me, calls multiple times a day from different numbers, wo n't tell me what this is for ... .etc ... ..FOR SEVERAL YEARS!!!! Please stop them. ... |
Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to June 9, 2015 - I spoke with an - and - - and an operations manager who identified himself as - -, which is same voice and used different name? at Portfolio Recovery Associates. When I spoke to the representative I advised - to not call me that I would like to place a verbal cease and desist and do not call me again. - responded to me by telling me I have to send it in writing, he was extremely rude and condescending ( I have the call recordings in which I could prove it, plus they stated it is being recorded so they should be able to provide those recordings to me ) When I asked to speak... |
Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to May 20, 2015 - Had - financed in - -, lost job and defaulted in - -. - never sent documents for auto auction as required by state law, and never sent statement of charges after auto auctioned. I requested those statements as they sent in a letter to request, but they misrepresented the repo when I wanted to do a voluntary repo, so they knew I was going to dispute the charges. Also, they auctioned the car at wholesale and not retail, which was the contract I signed with - - at the time. They never billed me after auction, It was turned over to collection in - - have letters -.... |
Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to May 16, 2015 - This issue is a very simple one. My home phone number is on the do not call list. About 1 month ago Portfolio Recovery Service -. Started calling my number. Each time they call they ask for a different name never mine. I have told them - times to stop calling my number. We are up to - calls a day and its driving me crazy. I the last call I told them if they did not stop I would file this complaint. They were bold enough to swear at me and tell me there was nothing you folks could do and you were all a bunch of - ''. They called my home - times today. I have had it. Please nail ... |
Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to May 1, 2015 - I didnt know which to select above but basically, - was sending me immense phone bills, i was in and out of hospital for several months due to illness and operations where I missed payments, - were kept informed of my situation and made aware of payments going to be delayed and then there was a point where I came out of hospital asked what was owed in total and I paid the whole amount off and purchased an upgrade within 2 days of the new phone they cut me off and sent me a phone bill for hundreds yet again just 2 days after paying the whole debt! I asked them to provide me with proof of ... |
Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to April 4, 2015 - A - fake bill collector imposter? or someone called my relitives house threatening that they were serving papers to my house or my place of work claiming they were giving me a two hour window to respond threatening legal action ..and insinuating arrest and they didnot have permission to call my ex husbands house. The number is -. My - complaint is a bill collector Portfolio Recovery collection agency repetitive blow up my phone calls kinda business continues to call and harrass and I dont even owe them. I had to change my ph number - to avoid there company dial calls. I ask them se... |