Seterus Mortgage Complaint

Seterus Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Virginia

I have a loan that is being serviced by Sertus ( - ). I received - statements with an adjustment of principal. I have been informed for the - time that the company does not amortize mortgages, and as such, can not furnish me with an amortization schedule. If the individual is not making any additional principal payments, this would not be a problem. However, I do make extra principal payments, and by not amortizing the mortgage, the mortgagee will be paying interest on a nonexistent principal balance and will be overcharged as a result. I have attached the following mortgage statements. As you can see there is an adjustment of principal paid, but no adjustment to the principal balance. My work number is -. My mailing address is on the statement. Please advise as to what action you plan to take with respect to the above. - -, -