TD Bank Mortgage Complaint

Home equity loan or line of credit Application, originator, mortgage broker

TD Bank Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker New Jersey

After 5 years on Heloc for my property and not other mortgage on it .I applied for a renewal of the loan. The procces started about 70 days ago.After being pre -approved and meeting several demands from the bank TD BANK. They failed to follow due proccess and declined my application based on wrong information based on untrue facts.TD bank after being notified several times about the wrong information .promised several times to make the correction but failed to actually do so. My Loan processor and the supervisor have conspired to get my loan denied by ignoring the true information and assuming wrong information. example : They stated that my home is a commercial property therefore no qualified for the loan. Despite being notified about the error several times by the bank local branch, by email, ( see enclosed records ) The Bank systemically look the other way and failed to give a a fair chance to get access to a home loan renewal.There have been a disregard for the fair housing law and the rules for a equal lending opportunity. Example : The loan was denied for having insufficient collateral, It was later found that the property appraisal and loan was excellent to their own admission. in Summary Td Bank have run my application at - with a diligent manner, But shortly after with disregard for costumer care and with a obvious intention to deny the loan despitemy qualifications.

TD Bank customer in New Jersey
Jun 03, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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