TD Bank Application, Originator, Mortgage Broker Complaints

Review and analysis of over 132 complaints against TD Bank

TD Bank consumers have reported over 132 official complaints related to Application, originator, mortgage broker. Out of the 132 consumer complaints against TD Bank, 42% were disputed by the consumer (i.e. the consumer was not happy with how TD Bank responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against TD Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.

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New Application, Originator, Mortgage Broker Consumer Complaints


TD Bank Mortgage application, originator, mortgage broker

December 17, 2015 - Dear CFPB : My husband and I applied for a refinance with TD Bank, where we have our accounts, of our - - - home loan for our house - from a 30-year mortgage to a 15-year loan. We submitted all the forms to TD. The first issue that was problematic was that the loan officer, - -, repeatedly filled out inaccurate information on our loan documents including inaccurate salary information and insurance and tax rates, and was very difficult to reach to correct the problems. While we were working to get her to correct the information, TD Bank sent us a letter that our application wa...

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TD Bank Mortgage application, originator, mortgage broker

December 15, 2015 - TD bank keeps reporting me for the past 2 years as a open balance ...

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TD Bank Mortgage application, originator, mortgage broker

December 10, 2015 - TD Bank failed to provide timely and accurate information regarding the mortgage process. Further, TD Bank stopped responding to e-mails or requests for information once we expressed concern about the misinformation that was provided and their latency. - examples include : ( 1 ) When we completed our mortgage application, the loan processor referred to the new law but assured us that TD Bank could complete the mortgage process in 45 days. Additionally, the TD Bank website states that " generally, your mortgage will be ready to close in 30-45 days. '' Although our closing date was scheduled ...

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TD Bank Mortgage application, originator, mortgage broker

November 17, 2015 - This is an ongoing issue with TD Bank. The Bank is refusing to accept a CERTIFICATION OF TRUST in Lieu of a Trust Agreement despite a Florida law ( - ) to the contrary. Please investigate the business practices of TD Bank, specifically in Mortgage Origination as it pertains to Trust requirements. ...

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TD Bank Mortgage application, originator, mortgage broker

October 28, 2015 - This is the second complaint against TD Bank NA. ( - ). I applied for a Home Equity Line of Credit in - 2015. I am asking for a $50000.00 line of credit for a rental property that is worth $270000.00 ( according to their home inspection ). I will pay off the current mortgage ( which is under $20000.00 ) and do a few small repairs ( less than $2000.00 ). It was there suggestion that I ask for Home Equity Loan of $50000.00 @ 5 % interest. Now there asking for information on my residence. I have provided them with everything I could. I have a small home equity loan ( $32000.00 )...

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TD Bank Mortgage application, originator, mortgage broker

July 9, 2015 - We applied for a 3.75 % fixed rate mortgage loan to refinance our current mortgage loan with TD Bank. We qualified with our income. The home appraisal showed we had 28 % equity in our home. The loan was for a $550000.00 and the house appraised for $-. The rate was locked until -/-/2015 but when we were going to close TD Bank changed the terms to increase the interest rate and lower the loan balance. This is a classic bait and switch scam to take our $450.00 application fees and not honor the loan we applied and qualified for. ...

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TD Bank Mortgage application, originator, mortgage broker

June 3, 2015 - After 5 years on Heloc for my property and not other mortgage on it .I applied for a renewal of the loan. The procces started about 70 days ago.After being pre -approved and meeting several demands from the bank TD BANK. They failed to follow due proccess and declined my application based on wrong information based on untrue facts.TD bank after being notified several times about the wrong information .promised several times to make the correction but failed to actually do so. My Loan processor and the supervisor have conspired to get my loan denied by ignoring the true information and assuming...

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TD Bank Mortgage application, originator, mortgage broker

June 3, 2015 - I request your kind attention on my below mentioned case and please reply and let me know how can I proceed further so as to approve my application for Refinance : Quote : Since ( around ) 6 or 7 years I have a Mortgage Loan for my Primary home at -, New York with TD Bank and the interest rate is 6.9 % which is very high, hence I try to Refinance the same loan, hence, I submitted application for Refinance the said loan at the same TD Bank, and upon run my credit history by TD Bank they got my highest credit score is -, however, TD Bank declined my refinance application, the reason they s...

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