Western Union Money Transfers Complaint

International money transfer Wrong amount charged or received

Western Union Money transfers department,

International money transfer Wrong amount charged or received Virginia

When I am sending money from Western Union using Mobile application, they are giving different/lower rate, while when I send money from Westernunion.com website. It shows different rate. I thought mobile app is only for purpose of making it easy as Western Union never mentioned about rate differential/reduction if we are transferring it via mobile app.

Western Union customer in Virginia
Jun 02, 2015

* Source: CFPB Complaint Database

Western Union response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Western UnionWrong amount charged or receivedSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageWrong amount charged or receivedSource: Consumer Financial Protection Bureau

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