Review and analysis of over 28 complaints against Western Union
Western Union consumers have reported over 28 official complaints related to Wrong amount charged or received. Out of the 28 consumer complaints against Western Union, 7% were disputed by the consumer (i.e. the consumer was not happy with how Western Union responded to their complaint) and 100% were processed in a timely manner. 7% of consumer complaints against Western Union resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Western Union Money transfers wrong amount charged or received December 7, 2015 - western union advertise on they side real-time currency ratesthis rate much different from actual rate you receiveagent from kiosk try to blame western union about this spared and western union supervisor blame agent. on they site on the moment I send the money rate was - and I receive - Today on forex USD to - is - ... |
Western Union Money transfers wrong amount charged or received July 16, 2015 - On - - 2015, I made a money transfer ofr $100.00 through Western Union to -. Western Union gave me an exchange rate of - - to the dollar. I later found out that the exchange rate at the time of this transfer, was - - to the dollar. This means I was ripped off to the tune of - - at the point of exchange. Millions of - immigrants, remit money to families to the tune of millions in a day and Western Union charges fees for these services. To shortchange customers in addition to these fees, is unconscionable and a fraud. 1. I am requesting an investigation of this tr... |
Western Union Money transfers wrong amount charged or received June 2, 2015 - When I am sending money from Western Union using Mobile application, they are giving different/lower rate, while when I send money from Westernunion.com website. It shows different rate. I thought mobile app is only for purpose of making it easy as Western Union never mentioned about rate differential/reduction if we are transferring it via mobile app. ... |
Western Union Money transfers wrong amount charged or received June 1, 2015 - On - -, requested a bank-to-bank transfer of $2600.00 - Dollars to a - bank account in -. $2600.00 was deducted from my bank account on - - but only $2400.00 was deposited into the recipient 's account on - -. Although I requested this to be a - dollar to - dollar transfer, Western Union insisted 'Government requires local currency to be sent '. Their investigation into this has provided no results in recovering the missing $150.00, stating the amount of local currency ( - PLZ ) is what was sent and received by the bank. It is indicating a dramatic r... |
Western Union Money transfers wrong amount charged or received March 21, 2015 - 1. Money transfers to the - of - has only - option for collecting - - $ $ $ currency only. 2. The rate of exchange has been discounted therefore the recipients are not receiving the correct amount in local cureency based on the current exchange rate3. Western union is collecting earned income based on gain received from the discounted rate paid to recipients vs. exchange rates set by - - -4. western Union charges a fee for each transfers in addition to discounting the exchange rate. 5. Case in point : Today -/-/2015, Western Union rate of exchange for transfers sent to -... |