Seterus Mortgage Complaint

Seterus Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Colorado

Seterus, Inc. has had my loan for the past two years. They have not - treated me like I was a valued customer, just another number, a nuisance, gave me only the information that I could think to ask for at the time, and never let me speak to management when I was dissatisfied. They treat me like a - citizen, payoff requests take two weeks, and I have been trying to refinance since - of 2014. They did not disclose that I showed delinquency, which delayed my refinance, they made it impossible for me to get a simple process completed without jumping through hoop after hoop.