Seterus Mortgage Complaint

Seterus Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Pennsylvania

My mortgage is being serviced through Seterus Inc . They have reported to the credit reporting agencies as a Chapter - bankruptcy. I am not in bankruptcy and have never been late. My husband and I work in the - and can loose our jobs for poor credit and bankruptcy. I called seterus and they told me that it was a debtor mismatch and it would be corrected. I received a letter from them on - - stating it has been corrected. As of my new credit report is it still showing chapter - and now they have the loan as closed/no balance. I have called - - ( the Seterus rep that sent me a letter ) and she will not return my calls. My credit score has dropped over - points in their reporting error and I can not get any help in correcting. My livelihood is at risk, we ca n't move to a new house and I ca n't re-fi my mortgage to get away from them due to their error.