Navy FCU Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

Navy FCU Bank account or service department,

Other bank product/service Making/receiving payments, sending money California

I asked Navy Federal Credit Union to re-imburse me months ago for a few transactions and they never did in these specific amounts. And I was not given a form to fill out. I had to call and file fraud. Now they are saying they could n't refund me the money. But now they say that they were supposed to add back $ - to my credit card which now they have n't done. HELP!?

Navy FCU customer in California
May 28, 2015

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Navy FCUMaking/receiving payments, sending moneySource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending moneySource: Consumer Financial Protection Bureau

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