Citibank Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Citibank Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure New Jersey

I applied for a HAMP modification with CITI and was denied because they said my NPV results were negative. This is only because they refused to accept my additional freelance income of $1000.00 per month, and I provided pay stubs and a profit and loss statement.

Citibank customer in New Jersey
May 22, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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How Citibank handles Loan modification,collection,foreclosure complaints

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/2017050100150200Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankLoan modification,collection,foreclosure1.2%82.9%1.6%6.5%1.5%3.7%1.0%1.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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