KeyBank NA Credit Decision / Underwriting Complaints

Review and analysis of over 10 complaints against KeyBank NA

KeyBank NA consumers have reported over 10 official complaints related to Credit decision / Underwriting. Out of the 10 consumer complaints against KeyBank NA, 30% were disputed by the consumer (i.e. the consumer was not happy with how KeyBank NA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against KeyBank NA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.

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New Credit Decision / Underwriting Consumer Complaints


KeyBank NA Mortgage credit decision / underwriting

June 8, 2015 - I noticed a hard inquiry on my credit from - - -, 2015 without my consent or any previous contact with them. I would like to get the inquiry removed as soon as possible. ...

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KeyBank NA Mortgage credit decision / underwriting

May 21, 2015 - i recently applied for a mortgage with key bank. i went thru the process sending all necessary supporting documents such as - forms for - years and recent paystubs. they contacted me and stated that they survey report came in lower than they expected so they were cancelling the loan, ...

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