DriveTime Consumer Loan Complaint

DriveTime Consumer loan department,

Vehicle loan Managing the loan or lease Arkansas

I am so furious at this customer service department. Its in -, AZ. And they have givrn me nithing but promises and bam! Last - at - my csr is beingloaded up on a tow truck. Drive Time had repossessed it! After making arrangements to defer my payments to the end of the loan after faxing doctors excuse from work by my -. I called the customer service number and they have no record of my request. NOTHING!! Not a phone call or log of any sort of my request on -/-/2015.. Only call they have have record of is making an arrangement for that friday -/-/2015 that was called in on Monday -/-/2015Well thats Hog Wash I have on my phone records numer calls made to them especially on the -/-/-. And darn sure gave new phone number to update my accout. Now forsr they said they dont do loan deferments on new loans then it was well itstoo late bc the vehicle has already been picked up. Well imagine that. The number the lady respresentative gave me for a fax number that I faxed my doctors papers toisnt even a Drive Time number. Ithink its to the - in -. IDkBut they wont do a thing .help pleaseI have - kids im a single parent we just left their father bc of - have had - - counting - tomorrow on my -. Tomorrow they are schuduling a - bc it wont heal. They will have to -. Its been that serious. Unfortunately all this cameabout well actually has gotten worse ince my purchase and I have been off work bc of it. I need my car.