Seterus Mortgage Complaint

Seterus Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure New York

I am the personal representative of - -, who passed away in - and had a mortgage loan with Seterus ( loan number - ) that was satisfied by a short sale in 2014. I called Seterus in -/-/- to request that they mail me a copy of the - that was issued. When I did not receive it, I called again on - -, and again on - -, and again on - -. During the conversation on the -, Seturus told me that they would fax the form to my accountant, but he never received it. I need the form so that the accountant can file the final 2014 federal tax return. Since Seterus has been unresponsive, I am requesting your assistance. Thank you.