Discover Credit Card Complaint

Delinquent account

Discover Credit card department,

Delinquent account New York

I 've defaulted on my Discover card payments due to being out of work. I have spoken to the creditor several times and advised them I will call to arrange payment as soon as I am back to work. At - they called every - days, which is fine. They began calling me - times back to back, hanging up after - or - rings and then immediately calling back. This has happened - times. This morning I was going to answer and they kept hanging up on me before I could. This directly violates FDCPA call frequency regulations, and the hangups are harassment.

Discover customer in New York
May 08, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints12/20111/20125/20126/20127/20128/20129/201210/201211/201212/20122/20133/20134/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20164/20165/20166/20167/201611/201612/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverDelinquent account64.2%4.1%26.8%0.8%0.8%3.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDelinquent account0.9%64.9%14.0%16.5%0.9%2.1%0.7%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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