Pentagon FCU Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease

Pentagon FCU Consumer loan department,

Vehicle loan Shopping for a loan or lease Texas

Hello. Please assist me in resolving an operational defect by Pentagon Federal Credit Union. I have a single auto loan product with PFCU. I initiated a single loan application in - 2014. However, PFCU initiated - separate hard credit inquiries on - separate dates ( - - and - - ). I assert that there is no valid business need for PFCU to initiate separate hard inquiries within - hours to decision my credit worthiness. This PFCU defect is more likely than not to adversely affect how the NCRAs score me. This is a defect under FCRA. Please take affirmative steps to assist in remediation of this defect and communicate your response. Sincerely, - - - : -

Pentagon FCU customer in Texas
May 07, 2015

* Source: CFPB Complaint Database

Pentagon FCU response to complaint:
Closed with explanation

Consumer disputes how Pentagon FCU handled their complaint

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