Citibank Bank Account Or Service Complaint

Citibank Bank account or service department,

Other bank product/service Using a debit or ATM card Virginia

On - -, 2015 Citibank processed a charge against an expired debit card on my account for - of $47.00. While the charge was shown as pending I called and notified Citibank and spoke w/ a representative named - and a supervisor named - - Although I notified them that the transaction was unauthorized and made against an expired credit card the Citibank representatives said that since the transaction was done by an automatic payment system all the Merchant needed was the card number and that Citibank did not require an expiration date for the card nor a security number. All that Citibank would do in response to my complaint would be to issue me a new debit card and process a dispute. The charge would remain against my account.