PayPal Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

PayPal Bank account or service department,

Other bank product/service Account opening, closing, or management District of Columbia

I have tried several times to remove a checking account and debit card from my Paypal wallet. Every time I try to remove either, I receive these errors : Sorry, you ca n't remove this bank account because of a pending transaction. Please try again later '' or Sorry, you ca n't remove this card right now. Please try again after all transactions have been processed. '' There are no pending transactions, and my last transaction was over - weeks ago. I have been trying to - out this checking account in order to close it. I added my new checking account to my Paypal wallet, but the automatic payments I have set up through Paypal charged the old account, resulting in my bank charging $70.00 in overdraft fees. According to the Paypal Community Help Forum, this is a common problem and several on this thread have theorized that it is in Paypal 's best interest to make it as difficult as possible to remove your accounts from being associated with Paypal : https : -

PayPal customer in District of Columbia
May 03, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

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