Shellpoint Partners, LLC Mortgage Complaint

Shellpoint Partners, LLC Mortgage department,

Other mortgage Loan modification,collection,foreclosure Georgia

Water came into my kitchen from a broken pipe at - - - -. -, GA -. I share a wall with this townhouse. The address is a foreclosure and - - - is the mortgage holder now. I have been fighting this issue since - 2015. My only contact at - - is -. She has at times been friendly, sometimes hostile but never comes through with a solution. I feel as though I am being ignored. I do n't know if I have mold growing under my linoleum or in the wall. The water continued to come in for a month because there was no way to enter the house and everyone I contacted blamed it on someone else. I hired a plumber who told me it was coming from # -. He could reach into a broken section of their garage and could feel the standing water. Finally the original mortgage company, - -, sent out - men who entered the house and fixed the pipe. On -/-/15 an inspector was at # -. He would not tell me who sent him, but only said they wanted to know what the lady next door ( me ) was complaining about. He said there was a leak in every room and possibly black mold in the sunroom. The roof at # - has been soft for years. The hole in the roof over the sunroom has been there for more than 6 years.