Seterus Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Seterus Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Georgia

I have made my payments on time to Seterus Inc since they took over my loan from - -. I closed on the home in -/-/-. I have lost my job and now need them to fax me documentation so I can get into a state group with Georgia that helps people behind in their loans. Seterus blocked my access to print out loan documentation online because I am behind on my payments. Hence, I can not print out my tax form or current month 's statement. I have asked since -/-/- for paperwork to be faxed to me and they have not completed the process.

Seterus customer in Georgia
Apr 22, 2015

* Source: CFPB Complaint Database

Seterus response to complaint:
Closed with explanation

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