Shellpoint Partners, LLC Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Shellpoint Partners, LLC Mortgage department,

Conventional fixed mortgage Settlement process and costs Utah

After several years of stalling, Shellpoint Mortgage Servicing finally agreed to execute a deed in lieu of foreclosure. The deed in lieu was recorded on -/-/- and the mortgage satisfaction was recorded on -/-/- by the - County ( NY ) clerk. After several calls and letters to Shellpoint, they are still unwilling to provide documentation that confirms the closure of my account, to correct the information on my credit report or to provide a -for tax purposes. This includes several calls I made requesting a status, and most recently emails on -/-/- & -/-/- and a letter that was sent ( and tracked ) to several recipients on -/-/-.

Shellpoint Partners, LLC customer in Utah
Apr 21, 2015

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with non-monetary relief

Consumer disputes how Shellpoint Partners, LLC handled their complaint

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