BB&T Financial Mortgage department,
Other mortgage Application, originator, mortgage broker North Carolina
BB & T - - and - - sent my husband and my personal information to the wrong email address. The person that received the information originally responded to let them know they were sending it to the wrong email and instead of making me aware and/or fixing the problem, they continued to do it - more times over a several week time span, until the person finally reached out to me to make me aware of what was going on.
BB&T Financial customer in North Carolina
Apr 20, 2015
* Source: CFPB Complaint Database
BB&T Financial response to complaint:
Closed with explanation
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