Discover Debt Collection Complaint

Other (phone, health club, etc.) Communication tactics threatened to take legal action

Discover Debt collection department,

Other (phone, health club, etc.) Communication tactics Threatened to take legal action Arizona

I am currently paying off a Discover Loan through - - - law firm ( debt collector ) and I have been since - 2012. - - -, - are now trying to collect on the SAME debt!

Discover customer in Arizona
Apr 20, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Consumer disputes how Discover handled their complaint

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How Discover handles Communication tactics complaints

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints8/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/20155/20160102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverCommunication tactics55.0%4.0%41.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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