Carrington Mortgage Mortgage department,
VA mortgage Loan servicing, payments, escrow account California
My loan account was transferred to another mortgage company in - -. I have been on a bi-weekly payment plan with my previous mortgage company since - -. I paid an extra month a year towards my principal through the bi-weekly plan for about 10 years. I made - payments in two of the months during those years, which are - bank drafts per year. This should have reduced my loan payoff date, ( maturity date ) from - -. I have occasionally checked with Citi-mortgage in regards to my loan payoff date. I was always told that it was - - because of my enrollment in the bi-weekly advantaged plan. When my loan was transfer to Carrington Mortgage, it was written on my statements that my maturity date is - -. My issues are with all the money that was applied to my principal since - and adjustments made to the amount of interest that has been amortized. I also understood that the extra one-month payment a year would also reduce my interest that further reduces the loan payoff date, ( maturity date ). I have expressed concerns to the new mortgage holder regarding the loan payoff date, (
plans to reduce the time it takes to pay off their mortgage loans. During the transfer process, I received letters from both mortgage companies stating that nothing will change about my loan terms or conditions. That statement appears to be false. I feel I am about to be swindled out of a lot of money without a true loan payoff date, ( maturity date ) bases on accurate financial calculations of my bi-weekly plan payments since - -. I feel the new mortgage holders of my loan account should not have purchased my loan if they did not agree with the existing terms and conditions of the bi-weekly payment plan from the previous mortgage holder.
Carrington Mortgage customer in California
Apr 19, 2015
* Source: CFPB Complaint Database
Carrington Mortgage response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |