Barclays Credit Card Complaint

Barclays Credit card department,

Balance transfer Arizona

On - -, 2015 a balance transfer check was sent to Barclays U.S. Airways Dividend Miles Master Card ( Barclays ) account from U.S. Bank - - ( Visa ) account in the amount of $4500.00 ( my entire balance ). - has proof that Barclay 's cashed the check ; however, the balance transfer is not reflecting in my account. The balance on my Barclays card should be zero dollars. It is still incurring interest and I am being charged late fees, plus, the full balance is showing up on my Visa card and my Barclay card. This means that I am carrying double the debt and required to pay - the interest rate charges. I submitted a formal complaint with Barclays on -/-/2015. My case number is -. I faxed a typed complaint letter and a photocopy of the check to Barclays on - -, 2015. I have proof of that of fax confirmation.