USAA Savings Bank Account Or Service Complaint

Checking account Using a debit or ATM card

USAA Savings Bank account or service department,

Checking account Using a debit or ATM card Florida

Reference Account : USAA SECURE CHECKING # - -/-/2015 I spoke with -, one of your reps, We spoke about the recent fraud that was being investigated on my account. Unfortunately the experience was one of the worst I 'd ever had. I was treated like I had committed a crime, I was accused, badgered, importuned, plagued, and also harassed. I 'm sure he knew he was speaking to an - -, by my tone. His actions were unprofessional, unsympathetic, and unprincipled, His discriminatory presentation has prompted be to make a complaint with the FDIC. I 'm a victim in this situation, and this situation has caused me to very agitated, My life was stolen. I called the bank, a well-known organization to establish the status of the case and was treated like I was from -!!

USAA Savings customer in Florida
Apr 07, 2015

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with non-monetary relief

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