Seterus Mortgage department,
Conventional fixed mortgage Credit decision / Underwriting Minnesota
I sold my townhouse at - WI. It was suppose to close on - -, 2015. The closing Company requested a payoff on Tuesday -/-/2015. I requested the payoff on -/-/2015. I have called and the closing company ( - -, - WI. ) has faxed and requested the payoff daily. I was promised it daily especially last Friday -/-/2015. I have still not received it. I can not pay off anything and they are charging me interest daily besides causing lots of problems. My husband an attorney called and they said they could not give him the payoff with the account number and my social security number. They refused to talk to him. The company is Seterus Mortgage. Loan # - tele # --Thank you, - - ( - ) --Or you can contact - - WI. ( -
Seterus customer in Minnesota
Mar 30, 2015
* Source: CFPB Complaint Database
Seterus response to complaint:
Closed with explanation
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