Santander Bank US Bank Account Or Service Complaint

Santander Bank US Bank account or service department,

Other bank product/service Deposits and withdrawals Massachusetts

Opened account in - 2013 with Santander Bank in -, MA. Was told that all my accounts were overdraft protected. I was never notified about any changes and have been charged for account maintenance '' and overdrawn accounts, even though the telephone customer service did n't help. I went to a local bank in - - and met with a bank representative who told me he would contact the - office. After a week or so I had n't heard anything, so I emailed said banker who wanted me to call him. I told him I would rather email and I have n't heard from him since