KeyBank NA Bank Account Or Service Complaint

Checking account Account opening, closing, or management

KeyBank NA Bank account or service department,

Checking account Account opening, closing, or management Maine

I had previously filed a complaint against Key Bank and now it seems as if they are retaliating against me by charging ridiculous fees. I have disputed their response of that complaint with the details. However, THIS complaint is to get my $40.00 back for their Rewards Program Annual Fee that I paid since I will not be banking with them DUE TO THEIR OWN ACTIONS and can not therefore benefit from the Rewards Program any further because I am closing my account within the next week or so when I have time to get there and do so. I have already cancelled my direct deposit and now just have to check out some other financial institutions to see where I wish to bank. So, the $40.00 they charged me for their Rewards Program Annual Fee should be returned because DUE TO THEIR ACTIONS I will not be able to cash-in '' on my rewards points since I will be closing my account soon.

KeyBank NA customer in Maine
Mar 30, 2015

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with explanation

Created with Highcharts 4.2.3KeyBank NAComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201512/20151/20162/20163/20164/20165/20166/20167/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3KeyBank NAAccount opening, closing, or management1.7%54.1%26.0%10.7%2.1%5.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management0.1%8.6%3.3%1.8%3.7%15.8%66.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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