Morgan Stanley Credit Decision / Underwriting Complaints

Review and analysis of over 7 complaints against Morgan Stanley

Morgan Stanley consumers have reported over 7 official complaints related to Credit decision / Underwriting. Out of the 7 consumer complaints against Morgan Stanley, 57% were disputed by the consumer (i.e. the consumer was not happy with how Morgan Stanley responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Morgan Stanley resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.

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New Credit Decision / Underwriting Consumer Complaints


Morgan Stanley Mortgage credit decision / underwriting

July 14, 2015 - In -/-/- I paid a Morgan Stanley mortgage. For some reason they did not update my CBR on time. They submitted a letter to me in -/-/- stating they made a mistake and it was corrected. However I am applying for a mortgage and a deragatory has appeared on my CBR and - - is deeming it an issue.Morgan Stanley claims they are trying but the mortgage department is no longer in tact and they do not know who can update my CBR. They have acknowledged the letter and their responsibility yet the issue is not resolved. ...

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Morgan Stanley Mortgage credit decision / underwriting

March 23, 2015 - To whom it may concern, To those that follow the markets you might know that - interest rates will rise over the next few years. But if you 're not aware of financial trends, a 1 year adjustable mortgage might sound tempting but it is utterly foolish since such a mortgage will only get more expensive over the next few years. Hence my surprise when - sent me offer to swap my 30 year fixed rate mortgage for a 1 year adjustable mortgage based on the -. Are we going to get into the same mess that brought ruin to both - - and - - - years ago? Why is - offering products th...

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