Santander Bank US Mortgage Complaint

Santander Bank US Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Massachusetts

Upon receiving statements and other correspondence in the mail I contacted my mortgage lender and requested that they immediately stop all mail. I explained that I do not want to receive anything in the mail and that if they must reach out to me or contact me they are welcome to do so by phone or email. They 've refused to honor my request due to what they 've stated is a legal requirement under Regulation Z, Section - They stated that because they do not have a system for sending out statements electronically ( mind you they 've explained this by email ) that they can not fulfill my request. I responded by waiving their obligation to send me statements altogether and I told them that if they can not send statements to me electronically then not to send them at all. I explained that I simply do not want any further mail from them and that it is my right to privacy to place such a request. They however responded that regulations do not allow them to stop mail and they have since continued sending statements to me in the mail despite my numerous requests to stop.